Our Shipping is Fast and Often Free! 

U.S. Shipping 

Helmet Camera Outlet ships merchandise 6 days per week by your choice of USPS Priority Mail or Express Mail.  Priority Mail shipping is free on orders over $99!  Express Mail shipping is charged at standard USPS rates without markup.

Orders generally ship the same day when the order is received before 3PM Eastern time, Monday through Friday, except holidays.  Orders received after 3PM will ship the following business day.  USPS tracking information will be emailed to you immediately upon shipment.

Our shipping calculations are real-time rates based upon the item weight and the destination address and zip code. 

We gladly ship to APO and FPO addresses as well as PO Boxes.  

International Shipping 

Yes, we do ship internationally to nearly every country in the world.  We ship by your choice of USPS Priority Mail International or USPS Express Mail.  (Please note these special cases due to manufacturer-distributor agreements:  GoPro and V.I.O. products can be shipped to U.S. addresses only.  Contour products can be shipped to U.S. and Canada only.  Drift products cannot be shipped to the UK or Australia.)

How long will it take to arrive?

USPS Priority Mail International typically takes up to 10 business days and Express Mail takes up to 5-6 business days. You will receive a tracking number when your item has shipped.
 

Customs, Duties, Tariffs & Import Fees

Duties or other import costs are not included in the price of the merchandise or the shipping cost and are your responsibility.  Such charges are typically collected when the package is delivered to you.  You may wish to check with your local customs house to estimate the cost before placing your order.  

If customs or duties are not paid, merchandise will usually be considered abandoned and returned to the sender.  If we receive the returned package we will issue a refund less shipping expenses. 

For further information about international orders, please see International Orders.

No Hassle Returns

We Guarantee Your Satisfaction.  Helmet Camera Outlet offers a 100% Satisfaction Guarantee with a 60-day no-questions-asked return policy on any merchandise purchased from us.  If an exchange is requested, we will send out a replacement immediately.  If you would like a refund, your full purchase price, less our shipping cost, will be made within 24 hours.

Returns must be pre-authorized.  Just give us a call or email us and we will provide you with an RMA number.  This will help us give you the proper credit for the return. 

After receiving authorization from us, please ship your merchandise (enclosed within a shipping carton with appropriate packing material) back to Helmet Camera Outlet freight-prepaid and insured for the full value of the returned product(s).  Please include a copy of your receipt and all original boxes, packing materials, manuals, blank warranty cards and accessories.   

Return shipping is the responsibility of the customer, except for in cases where the unit is damaged or defective upon arrival.  

No Hassle Returns … we guarantee it!